People Matters are facilitating Consumer Law Ready.
“Consumer Law Ready” is a specialist EU consumer law training programme designed for SME’s who deal with consumers through any means (i.e. online, in person, over the phone etc.) The objective of the programme is to assist SME’s to understand their obligations and entitlements when trading with consumers.
Course includes 5 Key Areas
1) Pre Contractual Information Requirements
2) Right of Withdrawal
3) Consumer Rights and Guarantees
4) Unfair Commercial Practices and Unfair Contract Terms
5) Alternative Dispute Resolution (ADR) and Online Dispute Resolution (ODR)
Please find link below to register on Eventbrite: https://www.eventbrite.ie/e/consumer-law-ready-tickets-80228332101