Noreen has the ability to roll out the business strategy throughout the organisation in a constructive and positive way through the use of a variety of engagement tools and techniques such as job maps and balanced scorecards, culminating in staff at all levels within the organisation having a greater sense of purpose and direction, which in turn will ultimately drive bottom line performance.

Paddy Reynolds, Finance Director, Griffin Retail Group

People Matters facilitated a highly engaging Team building session for our Management team which provided a better understanding of all roles, enhanced communication and enabled greater teamwork towards a common goal.

HR Manager, Breaffy House Resort

People Matters was founded by Noreen Coyne who has vast experience and works with big, medium and small clients throughout Ireland. She is very approachable and has a no nonsense, practical way about doing business and does far more than just straight HR. Any issues Noreen completed for us have been done very professionally, on time and within budget.

Tom Murphy, Pamex

Noreen has developed a strong suite of HR policies and structures to ensure Store Managers and owners are fully compliant with all relevant legislation and best practice, which is vital for any retail business. But where Noreen really excels is in engaging with people working in all levels of retail to ensure business plans are achieved and indeed exceeded.

I would recommend Noreen’s approach to any retailer who is serious about developing a customer-focussed culture in their business

Richard Lennon, Regional Manager, Musgrave Group

People Matters provide thorough and practical advice on HR best practice and employment legislation in addition to excellent Management training. The approach taken by Noreen to the training was professional yet engaging which was hugely beneficial for our Management team..

Dominic Feeney, MD, CBE Group

People Matters represented our company in defending an Unfair Dismissal Claim at the WRC and from the outset ensured everything was covered. The submission compiled was comprehensive, accurate and very clear on all facts. The advice provided throughout the process and at the hearing demonstrated an indepth knowledge of the relevant legislation and led to a successful outcome on our behalf. We would highly recommend People Matters for WRC representations.

Retailer, North East

Best practice HR can be more challenging with the working hours and seasonal nature of the hotel business and Noreen has provided us with first class HR expertise in all aspects of employment law, guiding us through NERA audits and resolving employee related challenges in a practical, flexible way

Barney Clarke, General Manager, Wyatt Hotel

People Matters enabled a better understanding of the SNAP Mayo business through a team building session engaging all employees in SNAP Mayo objectives, devising our Mission and Values and clarifying roles and objectives

Sarah Flood, Owner, SNAP Mayo

When a sensitive issue arose in our store, People Matters advised us on every step of the process to ensure it was resolved, carrying out a thorough investigation and paying great attention to detail while ensuring sensitivity and confidentiality to those involved. We would highly recommend People Matters as very knowledgeable, efficient and approachable in all aspects of investigations.
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Convenience Store, Midlands

People Matters devised and facilitated a specific Health & Safety Awareness programme across the organisation in a short time frame which was a huge help to us. Noreen has been a great resource with HR queries, in preparing training and is always there when needed.

Brian Moran, Finance Director, McHale Engineering